Silhouette International Schmied AG
Last updated: October 2018
We make every effort to handle your personal data with the utmost confidentiality and in full accordance with European privacy laws.
1. Data collected, processed and used with consent
1.1 When you buy our products, or create a customer account, you will need to provide certain personal information (such as your full name, phone number, email address and in some cases payment details). We will only use this information to provide our services to you. This data will never be stored for any longer than is allowed by law.
1.2 Nevertheless, you can still visit our website without providing any personal information; which includes if you want to browse our product range without buying anything. We do retain basic data about your website usage data (e.g. date/time of visit, internet service provider) which we use to keep our website running smoothly and to optimise our offering. This information does not allow us to identify you.
2. Payment methods
2.1 If you buy products from our online store then your payment will be processed by our payment processing agents, which means that your personal data will be shared and used to process your payment.
2.2 We also accept payments via direct online bank payments and via PayPal.
On our website you have the option of signing up to the neubau eyewear newsletter. To do so, you are required to submit your name, language and your e-mail address. You can also voluntarily submit your date of birth and your country of residence to receive more personalised information. We need the data to send you the newsletter and address you correctly. The neubau eyewear newsletter will also keep you up-to-date about the latest neubau eyewear products and trends, and will only be sent to those who have voluntarily provided their e-mail address. Of course, should you wish to stop receiving the newsletter at any time, you can click on the “unsubscribe from the newsletter” button. Providing there is no further legal requirement or legal basis for processing it, the data stored for sending the newsletter will be deleted after you unsubscribe. We also use the newsletter to make statistical analyses regarding your personal data, and we measure the performance of the newsletter by monitoring if the newsletter is opened, what content is clicked on and technical information regarding sending the newsletter. Processing is carried out in line with our legitimate interest to produce readily-accessible newsletter statistics that help our marketing efforts in a cost-effective way.
We use the “Eyepin” newsletter service operated by eyepin GmbH. To utilise the service, the personal data you voluntarily provided will be stored on Eyepin’s servers in Austria and Germany. Your data will only be used in order to send you the newsletter that you ordered.
4.1 We use small text files called “cookies” which are stored on your computer whenever you visit our website. These help us to optimise our service, to make it more user-friendly, improve the design and make it more secure. In many cases, the cookies installed will be “session cookies”, which means they will be automatically deleted as soon as your current browser session is over. Other cookies (e.g. storing your language preferences) will be stored for a longer period, or until you delete them manually. Our cookies do not contain your personal data.
4.2 Most browsers accept cookies automatically, but you have the option of changing your browser preferences so that cookies are either rejected completely or only specific kinds are accepted (e.g. rejection of third-party cookies). If you change the cookies settings in your browser, you may not be able to enjoy the full functionality of our website. You can find out how to change the system settings for the most popular browsers using the following links:
Internet Explorer™: http://windows.microsoft.com/d…
5. Google Analytics
5.2 Google is a participant of the EU-US Privacy Shield, which obliges a company to uphold the agreement and constantly maintain European data protection standards. A list of companies with Privacy Shield certification can be found at https://www.privacyshield.gov/list.
5.3 Using the process described in Point 4, you can set up your browser preferences to prevent it from storing cookies (or restrict third-party cookies only). In addition, you can also prevent Google from collecting and processing personal data by downloading and installing the corresponding browser plugin (http://tools.google.com/dlpage/gaoptout?hl=de).
5.4 You can find out more information regarding privacy and Google Analytics, and what options you have, here: https://www.google.at/intl/de_ALL/analytics/learn/privacy.html.
6. Facebook Pixel
6.2 You can prevent Facebook-Pixel from collecting and processing your data for the purposes of displaying Facebook ads. If you want to control what kind of adverts are displayed to you on Facebook, you can go to the page Facebook has set up for this purpose and follow the instructions on configuring user-targeted adverts: https://www.facebook.com/settings?tab=ads. The settings chosen will be applied across all platforms, meaning that they will apply to all devices from your desktop to mobile.
6.3 To stop Facebook-Pixels from collecting data on our website, please click on the following link: Facebook-Opt-Out. Please note: If you click on the link, an opt-out cookie will be stored on your device. If you subsequently delete the cookies from the browser, you will have to click on the link again. Moreover, the opt-out only works on the browser you used to download it and only for the web domain where you clicked on the link.
6.4 You can further prevent the deployment of cookies that measure visitor numbers and enable adverts on the deactivation webpage of the Network Advertising Initiative (http://optout.networkadvertising.org/), and also on the US-based website (http://www.aboutads.info/choices) or European website (http://www.youronlinechoices.com/uk/your-ad-choices/).
7. Data transfer; Right of information, correction and deletion
7.2 In accordance with privacy laws you have a right to find out — at any time and free of charge — which data we have collected from you, and subsequently stored and processed. You can at any time request any incorrect data to be corrected and your personal data to be deleted. You can also withdraw any prior consent you have given us to process your data for the future. We will take the appropriate steps immediately after receiving your request.
8. Contact details for privacy-related issues