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Privacy Policy

Sil­hou­ette Inter­na­tion­al Schmied AG
Last updat­ed: Octo­ber 2018

Thank you for your inter­est in the prod­ucts of Sil­hou­ette Inter­na­tion­al Schmied AG (“Sil­hou­ette” or We”). This pri­va­cy pol­i­cy pro­vides details of the per­son­al data which will be col­lect­ed, used and trans­ferred when you vis­it our web­site www​.neubau​-eye​wear​.com (the web­site”). Your pri­va­cy is impor­tant to us. 

We make every effort to han­dle your per­son­al data with the utmost con­fi­den­tial­i­ty and in full accor­dance with Euro­pean pri­va­cy laws. 

1. Data col­lect­ed, processed and used with con­sent

1.1 When you buy our prod­ucts, or cre­ate a cus­tomer account, you will need to pro­vide cer­tain per­son­al infor­ma­tion (such as your full name, phone num­ber, email address and in some cas­es pay­ment details). We will only use this infor­ma­tion to pro­vide our ser­vices to you. This data will nev­er be stored for any longer than is allowed by law. 

1.2 Nev­er­the­less, you can still vis­it our web­site with­out pro­vid­ing any per­son­al infor­ma­tion; which includes if you want to browse our prod­uct range with­out buy­ing any­thing. We do retain basic data about your web­site usage data (e.g. date/​time of vis­it, inter­net ser­vice provider) which we use to keep our web­site run­ning smooth­ly and to opti­mise our offer­ing. This infor­ma­tion does not allow us to iden­ti­fy you.

2. Pay­ment meth­ods

2.1 If you buy prod­ucts from our online store then your pay­ment will be processed by our pay­ment pro­cess­ing agents, which means that your per­son­al data will be shared and used to process your payment. 

2.2 We also accept pay­ments via direct online bank pay­ments and via PayPal.

3. Newslet­ter

On our web­site you have the option of sign­ing up to the neubau eye­wear newslet­ter. To do so, you are required to sub­mit your name, lan­guage and your e-mail address. You can also vol­un­tar­i­ly sub­mit your date of birth and your coun­try of res­i­dence to receive more per­son­alised infor­ma­tion. We need the data to send you the newslet­ter and address you cor­rect­ly. The neubau eye­wear newslet­ter will also keep you up-to-date about the lat­est neubau eye­wear prod­ucts and trends, and will only be sent to those who have vol­un­tar­i­ly pro­vid­ed their e-mail address. Of course, should you wish to stop receiv­ing the newslet­ter at any time, you can click on the unsub­scribe from the newslet­ter” but­ton. Pro­vid­ing there is no fur­ther legal require­ment or legal basis for pro­cess­ing it, the data stored for send­ing the newslet­ter will be delet­ed after you unsub­scribe. We also use the newslet­ter to make sta­tis­ti­cal analy­ses regard­ing your per­son­al data, and we mea­sure the per­for­mance of the newslet­ter by mon­i­tor­ing if the newslet­ter is opened, what con­tent is clicked on and tech­ni­cal infor­ma­tion regard­ing send­ing the newslet­ter. Pro­cess­ing is car­ried out in line with our legit­i­mate inter­est to pro­duce read­i­ly-acces­si­ble newslet­ter sta­tis­tics that help our mar­ket­ing efforts in a cost-effec­tive way.

We use the Eye­pin” newslet­ter ser­vice oper­at­ed by eye­pin GmbH. To utilise the ser­vice, the per­son­al data you vol­un­tar­i­ly pro­vid­ed will be stored on Eyepin’s servers in Aus­tria and Ger­many. Your data will only be used in order to send you the newslet­ter that you ordered.

4. Cook­ies

4.1 We use small text files called cook­ies” which are stored on your com­put­er when­ev­er you vis­it our web­site. These help us to opti­mise our ser­vice, to make it more user-friend­ly, improve the design and make it more secure. In many cas­es, the cook­ies installed will be ses­sion cook­ies”, which means they will be auto­mat­i­cal­ly delet­ed as soon as your cur­rent brows­er ses­sion is over. Oth­er cook­ies (e.g. stor­ing your lan­guage pref­er­ences) will be stored for a longer peri­od, or until you delete them man­u­al­ly. Our cook­ies do not con­tain your per­son­al data.

4.2 Most browsers accept cook­ies auto­mat­i­cal­ly, but you have the option of chang­ing your brows­er pref­er­ences so that cook­ies are either reject­ed com­plete­ly or only spe­cif­ic kinds are accept­ed (e.g. rejec­tion of third-par­ty cook­ies). If you change the cook­ies set­tings in your brows­er, you may not be able to enjoy the full func­tion­al­i­ty of our web­site. You can find out how to change the sys­tem set­tings for the most pop­u­lar browsers using the fol­low­ing links:

Inter­net Explor­er™: http://​win​dows​.microsoft​.com/d…
Safari™: https://​sup​port​.apple​.com/kb/p…
Chrome™: http://​sup​port​.google​.com/chro…
Fire­fox™: https://​sup​port​.mozil​la​.org/de…
Opera™: http://​help​.opera​.com/​L​i​nux/9.…

5. Google Ana­lyt­ics

5.1 Our web­site uses Google Ana­lyt­ics, a web­site analy­sis tool by Google Inc., 1600 Amphithe­atre Park­way, Moun­tain View, CA 94043, USA (“Google”). Google Ana­lyt­ics uses cook­ies to analyse your usage of our web­site, and the infor­ma­tion col­lect­ed by the cook­ies is gen­er­al­ly sent to Google’s servers in the USA and stored there. The IP anonymi­sa­tion used on this web­site means that your IP address will be held in trun­cat­ed form by Google for mem­ber states of the Euro­pean Union as well as oth­er states par­ty to the agree­ment on the Euro­pean Eco­nom­ic Area. Only in excep­tion­al cas­es will the full IP address be trans­mit­ted to Google’s servers in the USA and short­ened there. Google will use this infor­ma­tion to eval­u­ate your web­site usage on our behalf, com­pile reports on web­site activ­i­ty and pro­vide oth­er ser­vices to us in rela­tion to the web­site and inter­net usage. Google will not asso­ciate your IP address with any oth­er data it holds. Google will not be able to dis­cern your identity.

5.2 Google is a par­tic­i­pant of the EU-US Pri­va­cy Shield, which oblig­es a com­pa­ny to uphold the agree­ment and con­stant­ly main­tain Euro­pean data pro­tec­tion stan­dards. A list of com­pa­nies with Pri­va­cy Shield cer­ti­fi­ca­tion can be found at https://​www​.pri​va​cyshield​.gov/list.

5.3 Using the process described in Point 4, you can set up your brows­er pref­er­ences to pre­vent it from stor­ing cook­ies (or restrict third-par­ty cook­ies only). In addi­tion, you can also pre­vent Google from col­lect­ing and pro­cess­ing per­son­al data by down­load­ing and installing the cor­re­spond­ing brows­er plu­g­in (http://​tools​.google​.com/​d​l​p​a​g​e​/​g​a​o​p​t​o​u​t​?​hl=de).

5.4 You can find out more infor­ma­tion regard­ing pri­va­cy and Google Ana­lyt­ics, and what options you have, here: https://​www​.google​.at/​i​n​t​l​/​d​e​_​A​L​L​/​a​n​a​l​y​t​i​c​s​/​l​e​a​r​n​/​p​r​i​v​a​c​y​.html.

6. Face­book Pix­el

6.1 Face­book process­es data in accor­dance with its data pol­i­cy. Here is some gen­er­al infor­ma­tion about how Face­book ads are dis­played accord­ing to its pri­va­cy pol­i­cy: https://​www​.face​book​.com/​p​o​l​i​c​y.php. You can find more spe­cif­ic, detailed infor­ma­tion about Face­book-Pix­el and how it works on Facebook’s Help pages: https://​www​.face​book​.com/​b​u​s​i​n​e​s​s​/​h​e​l​p​/​651294705016616.

6.2 You can pre­vent Face­book-Pix­el from col­lect­ing and pro­cess­ing your data for the pur­pos­es of dis­play­ing Face­book ads. If you want to con­trol what kind of adverts are dis­played to you on Face­book, you can go to the page Face­book has set up for this pur­pose and fol­low the instruc­tions on con­fig­ur­ing user-tar­get­ed adverts: https://​www​.face​book​.com/​s​e​t​t​i​n​g​s​?​t​a​b=ads. The set­tings cho­sen will be applied across all plat­forms, mean­ing that they will apply to all devices from your desk­top to mobile. 

6.3 To stop Face­book-Pix­els from col­lect­ing data on our web­site, please click on the fol­low­ing link: Face­book-Opt-Out. Please note: If you click on the link, an opt-out cook­ie will be stored on your device. If you sub­se­quent­ly delete the cook­ies from the brows­er, you will have to click on the link again. More­over, the opt-out only works on the brows­er you used to down­load it and only for the web domain where you clicked on the link.

6.4 You can fur­ther pre­vent the deploy­ment of cook­ies that mea­sure vis­i­tor num­bers and enable adverts on the deac­ti­va­tion web­page of the Net­work Adver­tis­ing Ini­tia­tive (http://​optout​.net​workad​ver​tis​ing​.org/), and also on the US-based web­site (http://​www​.aboutads​.info/​c​h​oices) or Euro­pean web­site (http://​www​.youron​line​choic​es​.com/​u​k​/​y​o​u​r​-​a​d​-​c​h​o​ices/).

7. Data trans­fer; Right of infor­ma­tion, cor­rec­tion and dele­tion

7.1 Unless oth­er­wise spec­i­fied in our pri­va­cy pol­i­cy, data sent to us will not be giv­en to third par­ties with­out your express per­mis­sion except for Google Analytics. 

7.2 In accor­dance with pri­va­cy laws you have a right to find out — at any time and free of charge — which data we have col­lect­ed from you, and sub­se­quent­ly stored and processed. You can at any time request any incor­rect data to be cor­rect­ed and your per­son­al data to be delet­ed. You can also with­draw any pri­or con­sent you have giv­en us to process your data for the future. We will take the appro­pri­ate steps imme­di­ate­ly after receiv­ing your request.

8. Con­tact details for pri­va­cy-relat­ed issues

You can send any dec­la­ra­tions or requests regard­ing your rights — as stip­u­lat­ed in this pri­va­cy pol­i­cy or the law — at any time by con­tact­ing us at Sil­hou­ette Inter­na­tion­al Schmied AG, Ell­bogn­er­straße 24, 4021 Linz, Aus­tria, dataprotection@​silhouette-​international.​com, Tel.: +43(0)7323848 – 0.