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Privacy Policy

Sil­hou­ette Inter­na­tion­al Schmied AG
Last updated: Octo­ber 2018

Thank you for your interest in the products of Sil­hou­ette Inter­na­tion­al Schmied AG (“Sil­hou­ette” or We”). This pri­vacy policy provides details of the per­son­al data which will be col­lec­ted, used and trans­ferred when you vis­it our web­site www​.neubau​-eye​wear​.com (the web­site”). Your pri­vacy is import­ant to us. 

We make every effort to handle your per­son­al data with the utmost con­fid­en­ti­al­ity and in full accord­ance with European pri­vacy laws. 

1. Data col­lec­ted, pro­cessed and used with con­sent

1.1 When you buy our products, or cre­ate a cus­tom­er account, you will need to provide cer­tain per­son­al inform­a­tion (such as your full name, phone num­ber, email address and in some cases pay­ment details). We will only use this inform­a­tion to provide our ser­vices to you. This data will nev­er be stored for any longer than is allowed by law. 

1.2 Nev­er­the­less, you can still vis­it our web­site without provid­ing any per­son­al inform­a­tion; which includes if you want to browse our product range without buy­ing any­thing. We do retain basic data about your web­site usage data (e.g. date/​time of vis­it, inter­net ser­vice pro­vider) which we use to keep our web­site run­ning smoothly and to optim­ise our offer­ing. This inform­a­tion does not allow us to identi­fy you.

2. Pay­ment meth­ods

2.1 If you buy products from our online store then your pay­ment will be pro­cessed by our pay­ment pro­cessing agents, which means that your per­son­al data will be shared and used to pro­cess your payment. 

2.2 We also accept pay­ments via dir­ect online bank pay­ments and via PayPal.

3. News­let­ter

On our web­site you have the option of sign­ing up to the neubau eye­wear news­let­ter. To do so, you are required to sub­mit your name, lan­guage and your e-mail address. You can also vol­un­tar­ily sub­mit your date of birth and your coun­try of res­id­ence to receive more per­son­al­ised inform­a­tion. We need the data to send you the news­let­ter and address you cor­rectly. The neubau eye­wear news­let­ter will also keep you up-to-date about the latest neubau eye­wear products and trends, and will only be sent to those who have vol­un­tar­ily provided their e-mail address. Of course, should you wish to stop receiv­ing the news­let­ter at any time, you can click on the unsub­scribe from the news­let­ter” but­ton. Provid­ing there is no fur­ther leg­al require­ment or leg­al basis for pro­cessing it, the data stored for send­ing the news­let­ter will be deleted after you unsub­scribe. We also use the news­let­ter to make stat­ist­ic­al ana­lyses regard­ing your per­son­al data, and we meas­ure the per­form­ance of the news­let­ter by mon­it­or­ing if the news­let­ter is opened, what con­tent is clicked on and tech­nic­al inform­a­tion regard­ing send­ing the news­let­ter. Pro­cessing is car­ried out in line with our legit­im­ate interest to pro­duce read­ily-access­ible news­let­ter stat­ist­ics that help our mar­ket­ing efforts in a cost-effect­ive way.

We use the Eye­pin” news­let­ter ser­vice oper­ated by eye­pin GmbH. To util­ise the ser­vice, the per­son­al data you vol­un­tar­ily provided will be stored on Eyepin’s serv­ers in Aus­tria and Ger­many. Your data will only be used in order to send you the news­let­ter that you ordered.

4. Cook­ies

4.1 We use small text files called cook­ies” which are stored on your com­puter whenev­er you vis­it our web­site. These help us to optim­ise our ser­vice, to make it more user-friendly, improve the design and make it more secure. In many cases, the cook­ies installed will be ses­sion cook­ies”, which means they will be auto­mat­ic­ally deleted as soon as your cur­rent browser ses­sion is over. Oth­er cook­ies (e.g. stor­ing your lan­guage pref­er­ences) will be stored for a longer peri­od, or until you delete them manu­ally. Our cook­ies do not con­tain your per­son­al data.

4.2 Most browsers accept cook­ies auto­mat­ic­ally, but you have the option of chan­ging your browser pref­er­ences so that cook­ies are either rejec­ted com­pletely or only spe­cif­ic kinds are accep­ted (e.g. rejec­tion of third-party cook­ies). If you change the cook­ies set­tings in your browser, you may not be able to enjoy the full func­tion­al­ity of our web­site. You can find out how to change the sys­tem set­tings for the most pop­u­lar browsers using the fol­low­ing links:

Inter­net Explorer™: http://​win​dows​.microsoft​.com/d…
Safari™: https://​sup​port​.apple​.com/kb/p…
Chrome™: http://​sup​port​.google​.com/chro…
Fire­fox™: https://​sup​port​.moz​illa​.org/de…
Opera™: http://​help​.opera​.com/​L​i​nux/9.…

5. Google Ana­lyt­ics

5.1 Our web­site uses Google Ana­lyt­ics, a web­site ana­lys­is tool by Google Inc., 1600 Amphi­theatre Park­way, Moun­tain View, CA 94043, USA (“Google”). Google Ana­lyt­ics uses cook­ies to ana­lyse your usage of our web­site, and the inform­a­tion col­lec­ted by the cook­ies is gen­er­ally sent to Google’s serv­ers in the USA and stored there. The IP anonymisa­tion used on this web­site means that your IP address will be held in trun­cated form by Google for mem­ber states of the European Uni­on as well as oth­er states party to the agree­ment on the European Eco­nom­ic Area. Only in excep­tion­al cases will the full IP address be trans­mit­ted to Google’s serv­ers in the USA and shortened there. Google will use this inform­a­tion to eval­u­ate your web­site usage on our behalf, com­pile reports on web­site activ­ity and provide oth­er ser­vices to us in rela­tion to the web­site and inter­net usage. Google will not asso­ci­ate your IP address with any oth­er data it holds. Google will not be able to dis­cern your identity.

5.2 Google is a par­ti­cipant of the EU-US Pri­vacy Shield, which obliges a com­pany to uphold the agree­ment and con­stantly main­tain European data pro­tec­tion stand­ards. A list of com­pan­ies with Pri­vacy Shield cer­ti­fic­a­tion can be found at https://​www​.pri​vacy​shield​.gov/list.

5.3 Using the pro­cess described in Point 4, you can set up your browser pref­er­ences to pre­vent it from stor­ing cook­ies (or restrict third-party cook­ies only). In addi­tion, you can also pre­vent Google from col­lect­ing and pro­cessing per­son­al data by down­load­ing and installing the cor­res­pond­ing browser plu­gin (http://​tools​.google​.com/​d​l​p​a​g​e​/​g​a​o​p​t​o​u​t​?​hl=de).

5.4 You can find out more inform­a­tion regard­ing pri­vacy and Google Ana­lyt­ics, and what options you have, here: https://​www​.google​.at/​i​n​t​l​/​d​e​_​A​L​L​/​a​n​a​l​y​t​i​c​s​/​l​e​a​r​n​/​p​r​i​v​a​c​y​.html.

6. Face­book Pixel

6.1 Face­book pro­cesses data in accord­ance with its data policy. Here is some gen­er­al inform­a­tion about how Face­book ads are dis­played accord­ing to its pri­vacy policy: https://​www​.face​book​.com/​p​o​l​i​c​y.php. You can find more spe­cif­ic, detailed inform­a­tion about Face­book-Pixel and how it works on Facebook’s Help pages: https://​www​.face​book​.com/​b​u​s​i​n​e​s​s​/​h​e​l​p​/​651294705016616.

6.2 You can pre­vent Face­book-Pixel from col­lect­ing and pro­cessing your data for the pur­poses of dis­play­ing Face­book ads. If you want to con­trol what kind of adverts are dis­played to you on Face­book, you can go to the page Face­book has set up for this pur­pose and fol­low the instruc­tions on con­fig­ur­ing user-tar­geted adverts: https://​www​.face​book​.com/​s​e​t​t​i​n​g​s​?​t​a​b=ads. The set­tings chosen will be applied across all plat­forms, mean­ing that they will apply to all devices from your desktop to mobile. 

6.3 To stop Face­book-Pixels from col­lect­ing data on our web­site, please click on the fol­low­ing link: Face­book-Opt-Out. Please note: If you click on the link, an opt-out cook­ie will be stored on your device. If you sub­sequently delete the cook­ies from the browser, you will have to click on the link again. Moreover, the opt-out only works on the browser you used to down­load it and only for the web domain where you clicked on the link.

6.4 You can fur­ther pre­vent the deploy­ment of cook­ies that meas­ure vis­it­or num­bers and enable adverts on the deac­tiv­a­tion webpage of the Net­work Advert­ising Ini­ti­at­ive (http://​optout​.net​work​ad​vert​ising​.org/), and also on the US-based web­site (http://​www​.aboutads​.info/​c​h​oices) or European web­site (http://​www​.your​on​linechoices​.com/​u​k​/​y​o​u​r​-​a​d​-​c​h​o​ices/).

7. Data trans­fer; Right of inform­a­tion, cor­rec­tion and dele­tion

7.1 Unless oth­er­wise spe­cified in our pri­vacy policy, data sent to us will not be giv­en to third parties without your express per­mis­sion except for Google Analytics. 

7.2 In accord­ance with pri­vacy laws you have a right to find out — at any time and free of charge — which data we have col­lec­ted from you, and sub­sequently stored and pro­cessed. You can at any time request any incor­rect data to be cor­rec­ted and your per­son­al data to be deleted. You can also with­draw any pri­or con­sent you have giv­en us to pro­cess your data for the future. We will take the appro­pri­ate steps imme­di­ately after receiv­ing your request.

8. Con­tact details for pri­vacy-related issues

You can send any declar­a­tions or requests regard­ing your rights — as stip­u­lated in this pri­vacy policy or the law — at any time by con­tact­ing us at Sil­hou­ette Inter­na­tion­al Schmied AG, Ell­bogn­er­straße 24, 4021 Linz, Aus­tria, dataprotection@​silhouette-​international.​com, Tel.: +43(0)7323848 – 0.