Fre­quently asked questions

1. neubau stores

There are no stores that are run by NEUBAU dir­ectly. Our products can be pur­chased off­line from our dis­tri­bu­tion part­ners’ stores. You can find the store nearest to you through our retail­er search.

2. Per­son­al data

Data pro­tec­tion
You can find detailed inform­a­tion about data pro­tec­tion in our data pro­tec­tion state­ment.

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3. Pro­duc­tion and products

Made in Aus­tria
Our products rep­res­ent the highest stand­ards in qual­ity and design. All of our spec­tacles are pro­duced in Aus­tria with a lot of love and a keen eye for detail. 

Product accessor­ies
All NEUBAU EYE­WEAR spec­tacles are shipped with a clean­ing cloth and a case. Also those items are man­u­fac­tured with the same eye on util­ity and eco­logy. The neubau case for all nat­ur­alPX frames is man­u­fac­tured from a cel­lu­lose base and without any need for glue, which makes it eas­ily recyc­lable; the clean­ing cloth is made from recycled plastic bottles and is packed only in recyc­lable paper.

4. Social commitment

See & Do Good
Our efforts to stay con­scious of both envir­on­ment­al needs and excel­lent design is con­veyed in the neubau motto SEE & DO GOOD. The con­scious use of resources and region­al Aus­tri­an pro­duc­tion are at the core of our efforts. This not only con­cerns the mater­i­al of our frames, it includes aspects like pack­aging, prin­ted and in-store mater­i­al. neubau eye­wear addi­tion­ally sup­ports non-profit pro­jects rein­for­cing nature in urb­an sur­round­ings. Under this link you can learn more about our projects.

nat­ur­alPX
nat­ur­alPX is a highly developed eco-friendly mater­i­al used to man­u­fac­ture our poly­mer spec­tacle frames. nat­ur­alPX is made from organ­ic­ally sourced and renew­able primary products, as 65% of it is based on oil extrac­ted from the seeds of castor oil plants. nat­ur­alPX lives up to premi­um mater­i­al char­ac­ter­ist­ics: light in weight, super flex­ible and sturdy, without any lim­it­a­tions in terms of col­or­a­tion, from deep col­ors to a long-last­ing trans­par­ent crys­tal clear fin­ish. The light­ness of the mater­i­al allows for com­fort and gives our designs an enjoy­able feel.

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